Privacy Policy

Introduction uses personal data about individuals for the purpose of general administration and communication. recognises the importance of the correct and lawful treatment of personal data. All personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the General Data Protection Regulation 2017. fully endorses and adheres to the eight principles of the GDPR. These principles specify the legal conditions that must be satisfied in relation to obtaining, handling, processing, transportation and storage of personal data. Employees and any others who obtain, handle, process, transport and store personal data for must adhere to these principles.

The Principles

The principles require that personal data shall:

  • Be processed fairly and lawfully and shall not be processed unless certain conditions are met.

  • Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.

  • Be adequate, relevant and not excessive for those purposes.

  • Be accurate and where necessary, kept up to date.

  • Not be kept for longer than is necessary for that purpose.

  • Be processed in accordance with the data subject’s rights.

  • Be kept secure from unauthorised or unlawful processing and protected against accidental loss, destruction or damage by using the appropriate technical and organisational measures.

  • Not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

How we collect data and information about you


We may collect personal information each time you are in contact with us. For example, when you:

  • Register your details at via the embedded form on our website or social media

  • Make a donation, via our website or electronic means

  • Provide your contact details, in writing or orally, to the trust staff or volunteers

  • Purchase goods or services, including when you provide credit or debit card details

  • Communicate with the trust by means such as email, letter, telephone

  • Face to face meetings with staff and volunteers

  • Access social media platforms such as Facebook, YouTube, WhatsApp, Twitter, Instagram

Use of Personal Information may use your personal information on the basis of legitimate interest in some of the following ways:

  • To keep you informed about the work of the trust and to offer the opportunity to support the on-going work of the trust

  • To answer an enquiry

  • to process your payment for our products and services

  • to tell you about changes to our services or website

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations.  If you follow a link to another website, these websites will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Keeping your Personal Information

All information you provide to us is stored on our secure server or on secure servers operated by a third party.

Retention of information

We only hold your personal information for as long as necessary for the purposes for which we collected your information.


If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights 

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information.  You can also ask us to restrict the information that we process about you.

You can also request that we change, amend, delete your information or restrict our processing by emailing us at or writing to us at the following address:

Mark Ritchie

104-114 Talbot Street




Access to information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold please contact at or write to us at the address above.


If you are not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:


Telephone: 03031231113

Address: Information Commissioners Office

Wycliffe House

Water Lane
SK9 5AF 

Changes to our Privacy Statement 

We review our Privacy Statement on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us 

We welcome questions, comments and requests regarding this Privacy Statement which can be sent to or in writing to:

Mark Ritchie
104-114 Talbot Street